Frequently asked questions
Are all your fragrances authentic?
Yes. All fragrances sold by Astora Fragrances are 100% authentic and sourced from trusted suppliers. Every product is carefully selected to ensure quality and authenticity.
What is the difference between Eau de Parfum, Eau de Toilette and Extrait de Parfum?
The main difference is the concentration of fragrance oils. Eau de Toilette is generally lighter and fresher, while Eau de Parfum has a higher concentration and usually lasts longer. Extrait de Parfum is the most concentrated, offering a richer scent and longer-lasting performance. Longevity can vary depending on the fragrance, your skin and the environment.
Can I visit your Sheffield store to test the fragrances?
Yes, you are welcome to visit our Sheffield store, where you can explore and test our fragrances in person. Our team will also be happy to help you find a scent that suits your preferences.
Can I return or exchange a fragrance?
For hygiene reasons, fragrances can only be returned or exchanged if they are unused, unopened and in their original sealed packaging. If your order arrives damaged, faulty or incorrect, please contact us as soon as possible so we can assist you. Please see our Delivery & Returns page for the full terms.